In light of the COVID-19 (a type of coronavirus) pandemic, my office is changing the way we engage with our community. As my office is regularly visited by older people and also those that are vulnerable with pre-existing health conditions, I am asking people to either phone (03 6244 1222) or email ( my office. 

To gain a better understanding of the impact of COVID-19 across the electorate of Franklin and to support you as your local Member of Parliament I have created a survey to gather your concerns, thoughts and views.

You can complete the survey online here:

As governments shape the policies that will assist in our nation’s recovery from COVID-19 it is important I am able to properly represent your views in this discussion so I thank you in advance for completing the survey.

In these uncertain times, it is important we respect the social distancing measures being placed by the Government and limit face-to-face contact to assist in slowing the spread of this disease. My office is still here to assist anyone who needs assistance but we also want to do the right thing by our community and help save lives. Below are some resources which may assist with any questions or concerns you may have.

Call this line if you are seeking information on coronavirus (COVID-19), the line operates 24 hours a day, seven days a week - 1800 020 080. And if you require translating or interpreting services, call 131 450.

Visit to learn more about COVID-19 support from all of government including financial support and advice for businesses and employees, help for education providers, advice on domestic and international travel and other community services.

No one has to go through this crisis alone. Support is available – because we’re all in this together.
• Lifeline 13 11 14
• Beyond Blue 1300 224 636
• Kids Helpline 1800 551 800
• MensLine 1300 789 978
• Older Person’s Advocacy Network 1800 237 981
• 1800 RESPECT

Thank you to everyone in our community for remaining calm, looking out for friends and neighbours, and following health advice. My office remains open, please don’t hesitate to get in touch.

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Julie Collins - Federal Labor Member for Franklin
Standing Up For Franklin